Service Design, MA

SERV 700Service Design: A Systemic Perspective5
Select one of the following:5
Mixed Methods Research: Analysis to Synthesis
Methods of Contextual Research
DMGT 720Design Innovation: Planning and Implementation5
SERV 727Visualizing Services: Storyboards, Maps, and Models5
SERV 732Service Design Prototyping: Testing Service Solutions5
SERV 735Service Design Metrics: Evaluating Results5
SERV 747Systemic Innovation for Service Evolution5
SERV 748Service Design M.A. Final Project5
Select one of the following:5
Graduate Field Internship
500-level SCADpro Elective
500- to 700-level Elective
Total Hours45

Note: At the time of admission, up to five additional graduate-level intensive courses may be assigned, bringing the student's required course of study to a total of 50 to 70 hours.